Cancellation Policy: Should it be necessary to cancel a confirmed reservation 14 days prior to your arrival date, your deposit will be refunded less a 10% service fee. If you cancel within the 14 days of your arrival time, your deposit will be forfeited
Two or More Night Deposit Policy
Two or More Nights Deposit Policy: A 50% deposit of the total room and taxes are due at the time of booking.
No Show Policy
No Show Policy: For confirmed guests not arriving on the scheduled date and without prior notification, your deposit will be forfeited and if additional room nights were reserved, the room will be open for availability the following day.
Check In Policy – Capture100%
Check in policy with 100% capture
ADA Website Compliance Policy
We have built our site with ADA compliance in mind and have utilized available tools such as Google Chrome’s ADA compatibility diagnostic tools. If you have difficulty navigating our website or booking a reservation, we ask you to contact us via telephone or email and we will be happy to assist you. Please note that our property is a historic building and we have no ADA compliant features in the rooms or on the property.
The Ivy Lodge
12 Clay St
Newport · RI 02840
We work very hard to provide an easy-to-use online experience for all. We believe all of our website visitors should be able to easily research online on https://ivylodge.com/ regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.If you have any questions or would like to report any issues related to the accessibility features of our property’s website, please contact us at email@example.com
Website Accessibility Features
This website for The Ivy Lodge Bed and Breakfast is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:
Our inn’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.
Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline.
Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
The Ivy Lodge Privacy & Cookie Policies
- HERE’S WHAT WE BELIEVE ABOUT USER PRIVACY AND DATA PROTECTION
- User privacy and data protection are a necessity and our duty
- We have the duty of protecting personal data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We dislike spam as much as you do!
- We will never sell, rent or distribute your personal data
- We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.
Along with our business and internal computer systems, our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
What Personal Information We Collect And Why
Below is a description of what information is collected and reasons for collecting it. The categories of information collected are as follows:
- SITE VISIT TRACKERS
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
- REVIEWS AND COMMENTS
Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below.
Your comments and the associated personal data will remain on this site until we see fit to either
- Remove the comment or
- Remove the blog post.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
- FORMS AND EMAIL NEWSLETTER SUBMISSIONS ON THE WEBSITE
If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list.
You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
Listed below are the pieces of information that we may collect as part of servicing requests on our website:
- Email ID
- Postal Code
- IP Address
We do not sell your personal information to third parties. We may share a limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.
- EMAIL LINKS
We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved.
The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
- REVENUE RECOVERY EMAILS
As part of the Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they wish to. The re-marketing service companies do a real-time capture of your email ID and cookies to send an email invite to complete the transaction if the customer abandons the cart. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.
- “DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT ON THIS WEBSITE
We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.
- IMPORTANT NOTICE FOR MINORS SHARING PERSONAL INFORMATION
If you are under 16 years of age you MUST obtain parental consent before:
- Submitting a form
- Posting a comment on our blog
- Subscribing to our offer
- Subscribing to our email newsletter
- Making a Transaction
- ACCESSING/DELETING PERSONAL INFORMATION
Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. Alternatively, you can fill out the form at the bottom of this page to view and/or delete your data stored with us
Third Party Data Processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:
- ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allow a navigation experience that is consistent and optimal to the user’s network speed and choice of device.
- ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
These collect information about your use of our websites and apps and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
- TRACKING, ADVERTISING COOKIES AND SIMILAR TECHNOLOGIES
We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online advertising based on your previous web browsing activity. Cookies are placed on your browser which will store details of websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.